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FAQ'S

 

FAQ'S

1. How do you clean clogged holes on housing filter (screen housing)?

  • If your Angel Juicer has clogging with calcium/minerals from fruits, vegetables, juice the lemon and leave the extracting housing for all day without cleaning of screen area. The acid from the lemon juice can remove the residue on the screen of housing filter. Later, you can clean the screen with cleaning brush under the running (warm/hot) water. You can repeat it for better result.
  • Or, you can try following method of cleaning. Soak the screen area (only screen portion, not the sensor area of housing filter) in the mixture of baking soda and water (ratio- baking soda powder/water: 2 to 8) overnight. This loosens the scaling and much of it can be brushed off by bristle. For better result, please spray extra baking soda powder on the surface of screen while brushing with Bristle. Please note that you should not soak the sensor area of screen housing in the water in any circumstances.

2. How do you clean the outside surface of the main body of the machine?

  • Wipe the exterior surfaces with a damp cloth and dry with a clean towel. For keeping the best polish, clean the parts with the soft sponge first and dry it with the soft towel. After cleaning the juice extractor, let it dry thoroughly.

3. How many years of warranty do you provide?

  • 10 year warranty : Motor, Electric Main Board, Switch Panel, Motor Cooling Fan, Power Cord Inlet.
  • 5 year warranty : Housing Filter Bushing, Twin Grinding Gear Bushing, Power Cord, Gear Box Head Bush, Gear Box Bush Retainer.
  • No warranty (Wear & Tear) : Housing Filter, Twin Gear, Cleaning Brush, Premium Brush, Cleaning Knife, Wooden Pusher, Pulp Collector, Juice Collector, Silicon Sealing Ring, Fuse, User Manual & Others.

4. What is a living juice?

  • The concept of living juice was first introduced by Dr. Norman Walker (1874-1983). Walker declared that the enzymes in fruit and vegetables die at temperatures which exceed 50 degrees Celsius (122 Fahrenheit). Walker explained that any juice extractor that used high-speed blade or centrifuge created friction heat leading to the destruction of enzymes. Nutritionists advise plenty of fresh, raw fruit and vegetables as essential to well-being but we only obtain the maximum benefits from them when the goodness is released from the fiber. Juicing is an effective method for a highly concentrated nutrient drink. For optimum benefits, the process must extract the goodness without destroying vital elements through heat. Living juice extracted at a low temperature holds up to 60% more nutrients - minerals, vitamins and living enzymes - for a nutritionally superior juice

5. How long can I store the Juice?

  • Vegetable juice is most effective when drink immediately after juicing. As soon as vegetables are picked from the plant, they lose their energy and gradually die. Therefore the extracted juice loses potency even faster as it gets oxidized. Rule of thumb is that one should not store any longer than 48 hours.

6. Are there benefits to adding juicing into my eating plan?

  • This depends on many factors including your lifestyle, dietary preferences, health conditions, etc. The majority of fruit intake comes from whole fruits, including canned, frozen and dried forms. Many nutritionists recommend that juicing is one of the best ways to increase your nutrient intake and incorporate a variety of fruits and vegetables that you may not normally eat, such as kale or spinach, however, you should not rely on juice as your sole source of eating plan. Please consult your doctor or nutritionist for a best fit for your health.

7. What are the things to consider when purchasing a juicer?

  • Speed: Juicers have different rotations per minute (RPMs) which affects the speed that you juice. Typically, the slower the speed, the better the juicer. A juicer with low RPMs produces a more nutrient dense juice. These juicers squeeze and “chew” the food slowly, causing almost no heat. It does not heat the juice up and it preserves enzymes and the vital nutrients in the juice.
  • Quality of Juice: For most people, their main reason for juicing is to improve overall health by drinking the key nutrients and absorbing them directly into the body. If that is your focus, then it is important to consider how well the juicer preserves the vital nutrients and how efficiently it extracts these nutrients. Again, a faster juicer typically yields less juice. It heats up and oxidizes the juice, giving you a lower quality juice.
  • Prep Time: Some juicers require fruits and vegetables to be chopped up into smaller pieces. This can slow you down when trying to prep your juices. It is recommended to choose a juicer with less prep time.
  • Yield: The amount of juice that is extracted from your fruits and vegetables is key. You want to maximize the amount of juice you get because organic fruits and vegetables can be costly. Dry pulp will tell you that your juicer is efficient.
  • Noise Level: If the noise level is important to you, then consider a more expensive model. You don't need to wake up your entire household just for a glass of juice in the morning.
  • Ease of Cleaning: Some juicers have many parts to assemble and break down when it takes longer time to clean up. If you have a busy schedule, then you should take that into account before buying.

8. How to disassemble and clean?

  • When finished juicing, let the machine run for about one minute to get rid of pulps remaining inside the housing filter.
  • After machine is turned off, unplug the power cord from the wall outlet and place a soft towel underneath the extract housing to avoid damaging the twin gears in case they drop.
  • Unlock the extract housing by lifting the locking clamp up.
  • Slowly pull the extract housing out from the motor base unit using both hands.
  • Carefully pull the twin grinding gears one by one out from the motor base unit.
  • Remove pulps or fibers lodged in the screen area by using the Screen Scraper (Cleaning knife).
  • Clean the extracting housing and twin grinding gears with the cleaning brush. To extend the life of juice extractor, you need to clean all parts immediately right after use, before mineral build-up.
  • To maintain the shiny polish, clean the parts with the soft sponge first and then dry with the soft towel.
If twin grinding gears are stuck due to pulp lodged in the extract housing:
  • Plug in the power cord and turn the main (red rocker) switch on.
  • Unlock the clamp by pulling the lever up.
  • Place your palm under the extracting housing to catch the twin gear set with the housing filter just in case it falls.
  • Press the start button to release the gears from the housing filter. The gear shaft will push the housing filter and the motor will stop running within 5-6 seconds with a beep sound.
  • Carefully pull the twin gears out from the housing filter.
  • Turn the main (red rocker) switch off and unplug the power cord from the electrical outlet.

9. How to clean the inside of housing filter?

  • Slowly insert the cleaning brush into the housing filter under the running (warm) water.
  • Slowly pull the cleaning brush, while turning clockwise (under the running warm water). Repeat this step as many times as needed.
  • Do not pull the cleaning brush out straight from the housing filter. Otherwise, the brush handle may break.
  • In order to avoid damaging the magnetic sensor located at the bottom of the housing filter, please do not submerge the sensor area of housing filter in water.
  • IMPORTANT! Right after juicing, please clean the surrounding area (white bushing) of motor shaft by gently spraying water. When spraying water to the surrounding area of motor shaft, please lift the back of the juicer (Bottom Part) slightly so that water does not get into the inside of white bushing. 

10. Juicing Tips?

  • In order to get the best result on your juicing with the twin gear juicer, do insert a small amount of food into the feeding chute, never a bunch of food at a time, in any circumstances. When you insert a small amount of food when juicing, the food can be crushed and grind more efficiently by and between two gears. At the same time. Those two rotating gears can crush cellulose fibers, breaking up cells in vegetables and fruits, extracting the nutrients locked inside such as minerals, vitamins, enzymes, amino acids, complex carbohydrates. But when you insert a lot of food into the feeding chute at a time, you are not able to expect above result.
  • Carrots: If your carrot diameters fit into the feeding chute, cutting carrots isn’t necessary. Lengthwise, carrots would be about five or six inches (15 cm). Always insert the thinner side first. Insert only one piece at a time, waiting until each piece is crushed down completely. 
  • Wheatgrass (Wheatgrass housing filter recommended): For best wheatgrass juicing results, insert very small quantities little by little. Do not insert a bunch of wheatgrass into the feeding chute; sprinkle a bit into the feeding chute. Wheatgrass is soft but the pulp is very hard and can sometimes generate a lot of pressure inside the juicer screen. You can use standard housing filter for wheatgrass but the wheatgrass housing filter is more efficient and effective to prevent any damages to your Angel Juicer due to high pressure caused by the hard pulp.
  • NOTE: If you do not mind your wheatgrass juice mixed with carrots, you can minimize foam by alternating wheatgrass and carrots while juicing.

11. How do you clean calcium and mineral deposits on twin gears?

  • After using the machine for some period of time, you may notice a calcium or mineral deposit on the surface of the twin gears. This deposit can be removed by running soaked almonds through the machine. Another excellent way to remove the deposit is: After juicing carrots, feed some of the carrot pulp back into the feeding chute of your juicer and then add some granulated sugar (ratio: one table spoon of carrot pulp to two table spoons of granulated sugar). Alternate carrot pulp and granulated sugar several times and then run the machine.
  • Or, you can try this method to remove the deposit: Do soak the twin gears in a pure vinegar bath overnight. This loosens the scaling and much of it can be brushed off. The vinegar used for de-scaling can be stored for reuse. Please label and storage bottle properly so that it is not accidentally used in food preparation. To prevent mineral scales, thoroughly clean the twin gears with warm water immediately after juicing. If delayed on above cleaning, the mineral deposit starts to build up (It looks like a very thin film on the surface of the twin gears).

12. How do you clean sticky residue?

  • Dried fruits and nuts can be very sticky on the inside surface of the juicer. To remove the residue more easily, run a couple of stalks of celery through the machine before disassemble the machine.