FAQ-Maintenance

How do I clean clogged holes on the housing filter?

You can try followings: soak the screen area (only screen portion, not the sensor area of the housing filter) in a mixture of baking soda powder and hot/warm water (4-5 table spoons of baking soda powder) overnight. This loosens the clogged and much of it can be brushed off by a bristle. For better result, spray extra baking soda powder on the surface of screen while brushing with a bristle. *Please note that you should not soak the sensor area of the housing filter in water under any circumstances.

How do I clean the outside surface of the main body of the machine?

Wipe the exterior surfaces with a damp cloth and dry with a clean towel. For keeping the best polish, clean with a soft sponge first and dry it with a soft towel. After cleaning the juicer, let it dry thoroughly.

How do I clean calcium and mineral deposits on twin gears?

Soak the twin gears in pure vinegar overnight. This loosens the deposits and much of it can be brushed off. To prevent mineral scales, thoroughly clean the twin gears with warm water immediately after juicing. If not properly deep-cleaned, the mineral deposit starts to build up (looks like a very thin film on the surface of the twin gears).

How do I separate when twin gears are stuck due to the pulp lodged in the housing filter?

When twin gears and housing filter are stuck and cannot be separated smoothly, simply put them back onto the main body, leave the clamp unlock, then press the reverse button to release the gears from the housing filter. Carefully pull the twin gears out from the housing filter.