At Angel Juicer America, we stand behind our products, service, and customers. If there is any reason not be satisfied with the order, please contact us directly via email at support@angeljuiceramerica.com or by phone at 1 (714)-389-2674.

 

Should your product become defective, please contact us at support@angeljuiceramerica.com with photos or video clips showing the defects so that we can assist you immediately. Any defective item will be replaced with a brand new one right after finishing an inspection of the item at our service department as quickly as possible. All our products are covered by warranty of the supplier. If the product does not function properly upon arrival, you can also contact us as soon as possible within 24 hours of receiving the product to get it resolved.

 

  1. For purchases made directly through Angel Juicer America website and/or current and active authorized dealers:

• 10-year warranty: Motor Base Unit (Main Body of the Juicer)
• 5-year limited warranty: Housing Filter, Twin Gear, Splash Guard
• The limited 5-year warranty refers to: Services such as refinish, polish, and refurbish. *This does not cover full replacement of parts.
• No warranty: Consumables (Cleaning Brush, Premium Brush, Cleaning Knife, Wooden Pusher, Pulp Collector, Juice Collector, Silicon Sealing Ring, Fuse, Operation Manual & Others)

 

 2. For purchases made through dealers currently non-active:

• 5-year limited warranty: Motor Base Unit (Main Body of the Juicer), Twin Gear, Housing Filter, Splash guard
• The limited 5-year warranty refers to: Services such as refinish, polish, and refurbish. *This does not cover full replacement of parts
• No warranty: Consumables (Cleaning Brush, Premium Brush, Cleaning Knife, Wooden Pusher, Pulp Collector, Juice Collector, Silicon Sealing Ring, Fuse, Operation Manual &Others)
• For purchases made longer than 5 years ago will be subject to out out-of-pocket expenses; repair service is available but roundtrip shipping and repair fee itself will be covered by customer.

 

 3. Used or Refurbished items:

• 7-year warranty: Motor Base Unit (Main Body of the Juicer)
• 5-year limited warranty: Housing Filter, Twin Gear, Splash Guard
• The limited 5-year warranty refers to: Services such as refinish, polish, and refurbish. *This does not cover full replacement of parts
• No warranty: Consumables (Cleaning Brush, Premium Brush, Cleaning Knife, Wooden Pusher, Pulp Collector, Juice Collector, Silicon Sealing Ring, Fuse, Operation Manual & Others)

 4. Warranty on Commercial setting with Angel Juicer for household use:

1-year warranty from the date of delivery

 

 5. Commercial Angel Juicers (20K, 60K, 140K model):

1-year warranty on only motor from the date of delivery

 

 6. The warranty covers the original purchasers only and is non-transferable.

 

 7. These warranties do not cover any damages caused by accident, misuse, abuse, neglect, alteration, installation, improper maintenance, shipment, or anything other than ordinary household use. The warranty is excluded when any repair services of machine disassembly or alteration are made by other repair services than those that have been authorized by Angel Juicer America.

 

 8. This warranty is effective only if the product is purchased through our websites or authorized dealers, and operated in the fifty states of the U.S., including District of Columbia and U.S. territories, commonwealths, possessions or protectorates, and Canada.