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Return and Refund Policy

Free Shipping and Returns for Angel Juicer Orders

At Angel Juicer America, you have the liberty to contemplate your purchase of an Angel Juicer for 30 days. This gives you the opportunity to unpack, examine, and experience the Angel as you would in a physical store. Within this 30-day period, you can return your order without incurring any return fees. The 30-day trial period begins on the day after you receive the product.

To initiate a return, simply send an email with the subject line "Return Request" to support@angeljuiceramerica.com, briefly explaining the reason for your return. You will then receive a Return Merchandise Authorization (RMA) number along with a return label to facilitate the return process. The RMA number must be included on the return label and the item must be returned within 30 days of the trial period, starting from the day after the product is received. Failure to do so will result in the return label being voided and the return not being accepted.

You can return an undamaged Angel Juicer free of charge under the following conditions:

  • You request and confirm the return with an RMA number within the 30-day trial period, starting from the day after receipt of your order.
  • The item is in its original condition and packaging.
  • The item has been lightly used (only used for juicing a few times) to assess whether you want to keep it.
  • However, if the product is returned unclean or cannot be reused or resold, 50% of the purchase price will be refunded to the customer.
  • Any missing parts or accessories will result in a deduction from the refund amount.
  • This return and refund policy applies only to Angel Juicer Orders placed on or after 8/14/2023 in the 48 contiguous states of the United States. Shipping fees will be charged for orders to Alaska, Hawaii, US territories, commonwealths, possessions, or protectorates, and Canada. No return label will be provided for these regions, but a full refund will be issued according to the return and refund policy.

Upon receipt of the return, Angel Juicer America will refund the purchase price to the original payment method within 5 business days after receiving the return at our return service department.

 

Return Address:

ANGEL JUICER RETURN SERVICE

1322 BELL AVE STE 1E,

TUSTIN, CA 92780 UNITED STATES

1 (714) 389-2674

 

Please note: The buyer is responsible for any insurance costs for the return shipment. Please ensure your package is securely packed to prevent any damage or loss during transit. Angel Juicer America does not accept responsibility for any loss or damage to the package during transit, as consumers are legally responsible for this.

We may charge for the depreciation of products if the damage is the result of use beyond what is necessary to determine the nature, characteristics, and functioning of the goods.

Damages and Issues: Please inspect your order upon receipt and contact us within 24 hours if there are any defects, damages, missing parts, or if the wrong item was sent, so we can address the issue promptly.

A defective item must be reported within 5 business days from the date of delivery, and a full refund will be issued after inspection and confirmation by our service department.

Return and Refund for Parts or Accessories Orders: For parts or accessories orders, the buyer has a 30-day return window starting from the day after receipt of the product. No return label is provided for parts or accessories. The buyer is responsible for the return shipping fees. A 15% restocking fee will be charged for used items, and a full refund will be issued for unused and undamaged items. The refund process will be completed within 5 business days after the return arrives at our return service department.

Exchanges: The quickest way to receive a replacement is to return the item upon receipt if any defects are found. Once the return is accepted and received at our return service department, you can request a replacement or make a separate purchase for a new item after receiving a full refund.

10 Year Warranty: Angel Juicer is covered by a 10-year warranty. Please refer to the Warranty Policy for further details.

Lowest Price Guarantee Policy: Angel Juicer America's Price Match Guarantee Policy ensures you get the lowest price on an identical item when presenting an ad from any authorized online or local seller.